Privacy Policy

Last updated: January 2026. This policy explains how HotelsLove collects, uses, and protects your personal information.

Information We Collect

We collect information you provide directly — such as your name, email address, and payment details when making a booking. We also collect usage data including pages visited, search queries, and device information to improve the service.

How We Use Your Information

Your information is used to process bookings, send confirmation emails, provide customer support, and improve our platform. We do not sell your personal data to third parties.

Cookies

We use cookies to maintain your session (login state, currency preference, language) and to measure site performance. You can disable cookies in your browser settings, though some features may not work as expected.

Data Sharing

We share booking data with the relevant hotel or accommodation provider to fulfil your reservation. Payment data is processed by our payment partners (N-Genius, PayPal, NOWPayments, Sezzle, Tamara) and is not stored on our servers.

Your Rights

You have the right to access, correct, or delete your personal data. To make a request, email privacy@hotelslove.com.

Contact

For privacy-related questions, contact us atprivacy@hotelslove.com.